At selldigital, your satisfaction with our digital products and services is our top priority. We want you to shop with confidence, knowing that we have your back when it comes to returns and exchanges. Our Return Policy is designed to be transparent, fair, and customer-friendly. Please take a moment to review the following guidelines:
Digital Products and Services
selldigital primarily deals with digital goods, which are delivered instantly to your email or available for download from your account. Given the nature of digital products, we do not offer returns or exchanges on these items. However, we're committed to ensuring that you have a smooth and reliable experience with every purchase. If you encounter any issues with your digital product or service, please reach out to our customer support team, and we'll work diligently to resolve the problem.
Refund Policy
While we do not typically offer refunds on digital products, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a refund, such as a technical issue or an accidental purchase, please contact our customer support team within 7 days of your purchase. We will review your request and, if deemed appropriate, process the refund.
Physical Goods
In the event that selldigital offers any physical products in the future, returns and exchanges for these items will be subject to specific terms and conditions outlined in product descriptions and invoices. We will strive to ensure that all physical products are delivered to you in perfect condition. If you receive a damaged or defective item, please contact our customer support team immediately for assistance.
Contact Us
For any inquiries or to initiate a return or refund request, please contact our customer support team. You can reach us through the contact page on our website, and we will respond promptly to address your concerns.
Our Commitment to You
selldigital is committed to providing you with high-quality digital products and services that enhance your digital journey. While we may not offer returns on digital goods under normal circumstances, we are here to ensure that your experience with our products is enjoyable and hassle-free. If you ever have questions, concerns, or issues with your purchase, please don't hesitate to reach out. Your satisfaction is of utmost importance to us, and we're dedicated to finding solutions that work for you.